Client information / Terms of service

Project terms.

These terms apply to digital services supplied by PLATFAWM PTE. LTD., Singapore, together with the written quote you accept. Contact support@platfawm.com or +65 8913 0505 with questions before ordering.

Scope and payment

The written quote defines the deliverable, price in USD, timeline and acceptance criteria. Pay only after agreeing the scope. Additional work and third-party costs require a separate agreement.

Customer inputs

You must have authority to supply data and grant any project access. Use an approved secure access method; do not email passwords.

Handover and ownership

The quote must identify the files and usage rights you receive, any third-party licences and any ongoing maintenance. Third-party services remain subject to their own terms.

Delivery and cancellation

The delivery terms and refund policy form part of each agreed project. These project services do not include subscriptions or recurring billing. Singapore law applies, subject to any mandatory rights that apply to you.